How can I place an order?

To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.

How long does shipping take?

Typically, orders before 3pm are processed and dispatched same-day. You will receive a tracking number once your order has been shipped. We aim to deliver all orders within 2-4 working days, however, this can vary depending on the product and location.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.

Do your products come with a warranty?

Absolutely. Each product typically includes its warranty details in the specifications section, and we pride ourselves on offering industry-leading warranties.

Do your products come with assembly guides?

Yes, they come with step-by-step assembly instructions. We can provide digital version of these guides via email or Whatsapp and send them in advance of your order to help you plan ahead.

Which payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and buy now pay later options. At checkout, you will have the option to choose your preferred payment method.

Do you offer International shipping?

Yes, we offer international shipping to selected countries, however we recommend you contact us first so we can provide you with an accurate quote and shipping times. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.

Do you offer product installation services?

Yes, we do! Please note, all our of our products come with step-by-step instructions so you can assemble yourself if you wish to. For more details, please visit our dedicated Installation page here: Installation Service Page

Is your product installation mandatory?

No, installation is optional. It’s a service we offer for your convenience and peace of mind. You can assemble your product(s) using the step-by-step guides provided. You can find more details on our Installation page here: Product Installation Service

What are your operating hours?

We’re open 7 days a week, from 9AM to 5PM. For after-hours support, you can reach us through live chat on our website or via email.

What is your return policy?

Returns are accepted up to 30 days of receipt of goods. The goods must then be returned within 14 working days from the date the customer informed 925Health they wanted to return the goods. To request a return please contact us via telephone, contact us form or live chat on our website. We will require a receipt or proof of purchase. The goods must be in their original packaging, in a clean, resalable condition. 925Health will not be responsible for return postage and packing unless the goods are faulty or incorrectly supplied. For full details please visit our returns policy: https://www.925health.com/returns-and-refund-policy/

About 925Health

At 925Health LTD, we are committed to setting the standard for excellence in fitness. As one of the UK’s most trusted providers of high-end exercise and sports equipment, we deliver the finest products that empower individuals and businesses to achieve their full potential. Our reputation for quality, innovation, and customer-centric service has made us a leader in the industry, recognized for our uncompromising approach to fitness.

Our Story

Since our inception in 2017, 925Health has been at the forefront of transforming fitness experiences. With a keen understanding of the market’s demand for superior, innovative equipment, we began with a simple mission: to offer only the highest-quality fitness solutions. Our commitment to excellence has earned us a loyal following of fitness enthusiasts, professional trainers, and commercial clients alike.

Our Philosophy

At 925Health, we believe that fitness is a journey of continuous improvement and that achieving peak performance begins with the right tools. We source equipment from world-renowned brands, ensuring every product we offer is crafted with precision, durability, and cutting-edge technology. Our partnerships with industry leaders such as Origin Fitness, Gym Gear, MYO Strength, and Attack Fitness ensure that we provide only the best in the business. Our focus on innovation keeps us ahead of the curve, providing our clients with the very best in fitness, today and into the future.

Unmatched Quality and Expertise

Our unparalleled expertise in the fitness sector allows us to provide not only products but solutions tailored to the needs of each customer. We offer same-day dispatch on most orders and stand behind every product with an industry-leading warranty. Whether outfitting a commercial gym or elevating your home workout setup, 925Health ensures your fitness experience is nothing short of extraordinary.

With a reputation built on trust, quality, and innovation, 925Health is more than a brand; we are a partner in your journey to optimal health.

Professional Installation Services

At 925Health, we offer professional installation services to ensure your fitness equipment is set up to the highest standards. Our expert team handles everything from delivery to precise assembly, ensuring your equipment is ready for use right away. We take care of all the details, providing a seamless experience from start to finish. Whether it’s a home gym or a commercial facility, our installation services are tailored to meet your specific needs, ensuring optimal performance and safety.

If you have any questions about our products or the services which we offer, please contact our customer support team below:

WHATSAPP CHAT

Customer Support: 0203 910 8345