Olympic Lifting Platform

Operating Hours: Mon-Sun: 9am – 9pm

Whether you’re a new customer exploring our range of premium products, have a specific question about a current purchase, or are a valued long-term customer seeking ongoing support, we are here to assist you with the highest level of care and professionalism.

Our dedicated team is available on WhatsApp to provide personalized guidance, answer your questions, and ensure your experience with us exceeds expectations. From product inquiries to order updates, or anything in between, we’re just a message away.

Join the community of discerning customers who trust us for unparalleled service and expertise.

Frequently Asked Questions

How can I place an order?

To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.

How long does shipping take?

Typically, orders before 3pm are processed and dispatched same-day. You will receive a tracking number once your order has been shipped. We aim to deliver all orders within 2-4 working days, however, this can vary depending on the product and location.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.

Do your products come with a warranty?

Absolutely. Each product typically includes its warranty details in the specifications section, and we pride ourselves on offering industry-leading warranties.

Do your products come with assembly guides?

Yes, they come with step-by-step assembly instructions. We can provide digital version of these guides via email or Whatsapp and send them in advance of your order to help you plan ahead.

Which payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and buy now pay later options. At checkout, you will have the option to choose your preferred payment method.

Do you offer International shipping?

Yes, we offer international shipping to selected countries, however we recommend you contact us first so we can provide you with an accurate quote and shipping times. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.

Do you offer product installation services?

Yes, we do! Please note, all our of our products come with step-by-step instructions so you can assemble yourself if you wish to. For more details, please visit our dedicated Installation page here: Installation Service Page

Is your product installation mandatory?

No, installation is optional. It’s a service we offer for your convenience and peace of mind. You can assemble your product(s) using the step-by-step guides provided. You can find more details on our Installation page here: Product Installation Service

What are your operating hours?

We’re open 7 days a week, from 9AM to 5PM. For after-hours support, you can reach us through live chat on our website or via email.

What is your return policy?

Returns are accepted up to 30 days of receipt of goods. The goods must then be returned within 14 working days from the date the customer informed 925Health they wanted to return the goods. To request a return please contact us via telephone, contact us form or live chat on our website. We will require a receipt or proof of purchase. The goods must be in their original packaging, in a clean, resalable condition. 925Health will not be responsible for return postage and packing unless the goods are faulty or incorrectly supplied. For full details please visit our returns policy: https://www.925health.com/returns-and-refund-policy/

Product Enquiry

925Health Delivery & Returns Policy 🚛✨

At 925Health, we are committed to providing a seamless, premium experience from purchase to installation. Our fast and reliable delivery service ensures your fitness equipment arrives safely and on time, whether for a luxury home gym, corporate wellness space, or high-end commercial facility.

📦 Fast & Secure Next-Day Delivery

We offer nationwide delivery across the UK, ensuring your order reaches you in pristine condition.
Choose from our Free Eco-Friendly Shipping in 2-4 days or our Next-Day Delivery Option.
Large items are delivered in single and double pallets and on the road for property protection.
All deliveries are fully tracked, giving you complete peace of mind.

🔄 Hassle-Free Returns & Exchanges

We take pride in the exceptional quality of our products, but if you need to return an item, we make the process simple and stress-free.
Returns are accepted within 30 days of delivery, provided the item is unused, in its original packaging, and in resalable condition.
For faulty or damaged goods, our team will arrange a swift replacement or refund, ensuring minimal disruption to your training environment.

📞 Dedicated Support for Your Peace of Mind

Our expert team is here to assist with any delivery or return inquiries, providing a premium level of service and support.
Need help? Contact us and we’ll handle the rest.

At 925Health, we go beyond just delivering fitness equipment—we provide exceptional service and tailored solutions, ensuring a flawless experience from order to installation.

Suitable For Home & Commercial Use ✅

This product is expertly designed for use in both home gym setups and commercial fitness facilities, making it a versatile solution for various fitness needs. Its adaptability ensures it delivers excellent results, whether you’re working out in a personal space or catering to a diverse clientele.

Here’s why it stands out:

Durability: Built with high-quality materials, this product is designed to endure frequent use, providing long-term reliability in any environment.
Space Efficiency: Compact enough for home use without compromising on the strength and stability required in commercial spaces.
User-Friendly Design: Ergonomic and functional, it supports safe and effective workouts for individuals at all fitness levels.
Low Maintenance: Easy to clean and maintain, it stays in great condition with minimal effort.
Aesthetic Versatility: Its sleek and professional design fits seamlessly into any setting, from modern home gyms to high-traffic commercial facilities.

Whether you’re building a personal fitness corner or upgrading your commercial gym, this product combines practicality, performance, and style to meet your needs.